Dispute Resolution

Arbitration Protocol

When an agent pays an endpoint and gets a bad response, there should be recourse. Cleared Arbitration is accountability — not adjudication. We verify against our own methodology, not mediate commercial disputes.

How it works

Agent encounters bad response

Endpoint returned error, wrong data, or violated its own manifest after passing a Cleared Check.

File dispute with evidence

Submit the certified hash from your check + evidence of what went wrong. Filing fee: $0.10.

Cleared re-checks

We re-run the full methodology against the endpoint. Compare current state to the attestation at check-time.

Resolution

Upheld → operator score penalized, dispute logged publicly. Dismissed → no penalty, still logged for transparency.

Public record

All disputes and resolutions are queryable via API. Trust is earned through transparency.

Score penalties

Filing fee: $0.10

bad response−5 pts

endpoint down−10 pts

price mismatch−10 pts

schema violation−15 pts

fraud−50 pts

API

POST /api/cleared/arbitration
{
"origin": "https://api.example.com",
"certifiedHash": "abc123...",
"reason": "bad_response",
"evidence": "Returned 500 with empty body...",
"filedBy": "agent@example.com"
}

Query disputes: GET /api/cleared/arbitration?origin=https://example.com

Disclosure

Cleared Arbitration is accountability, not adjudication. We verify endpoint behavior against our published methodology. We do not mediate commercial disputes, enforce refunds, or act as a financial intermediary. Dispute records are public. Score penalties are reversible if the operator corrects the issue and passes a re-check.

Run a Cleared Check Full methodology